Shipping & Returns

  1. Shipping

We always aim to get orders out within 48 hours. In the event that there is a delay, we’ll be sure to be in touch ASAP via the email address you provide.

Fees

  • Ireland €3 or free over €30
  • UK/EU €4 or free over €40
  • ROW €8 or free over €70

*All prices are for standard shipping. In a hurry? Please contact for Express Post.

Returns

We want you to love these clothes as much as we do, so please let us know if there is a problem the moment you spot it! If it’s just not love, contact us at info@thegreenrainbow.ie and let us know the reason. If we’ve made a mistake or there is a quality control issue, then by all means we will cover the cost of shipping!  In order to issue a return, the item must be returned within 14 days and in its original packaging and unworn.  If it’s after 14 days, still contact us and we’ll see if we can arrange an exchange.

*Please note that the cost of shipping is non refundable unless there is an error on our part.

 

International Customers

If you’re outside of the EU, please look into any customs and tax charges you may incur as you will be liable for those.

 

Packaging

As we are committed to the environment, we try to keep that in mind in every aspect of The Green Rainbow. Our mailbags are either made from recycled material or are biodegradable. Also, we don’t include invoices in the packaging since you should have all of that information in your email confirmation. We are constantly on the lookout for other ways to improve, so please do get in touch if you have any suggestions.

T&C

If you spot an obvious mistake in pricing, please let us know. We are not legally bound to honour those mistakes, but would be grateful to anyone that pointed them out before an order was put through! 😉